Rehab & Mobility Equipment Repairs
Equipment you depend on. A team you can turn to.
When your mobility equipment isn’t working, it can affect your whole day. CareLinc’s Rehab Repair team is here to help you get the service you need and understand what comes next.
Your equipment doesn’t have to come from CareLinc to request a repair. Tell us about your equipment and the issue you’re experiencing, and our team will follow up to get started.
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What happens after you submit?
Your request helps us prepare for the next steps. Our team will contact you to learn more, confirm your information, and arrange an equipment evaluation.
1. Evaluate your equipment
Estimated time: 1 day–1 week
We’ll work with you to arrange an evaluation based on your needs and availability. Our technicians will assess the issue and determine what’s needed.
2. Coordinate paperwork and approval
Estimated time: 2–7 weeks, when required
If you’re using insurance or another funding source, we’ll work to gather the necessary documentation and request authorization. We’ll let you know when we receive a decision and explain how it affects your repair.
3. Order parts and arrange service
Estimated time: 1–5 weeks
Once any required authorization is received, we’ll order the parts and coordinate service with you. Our technicians will finish the repair and check that your equipment is functioning properly.
These estimates apply to each step, rather than the entire repair. Timing varies based on documentation, approval, scheduling, and parts availability.
Help us get started
When completing the form, please share:
The type of equipment you need repaired.
Whether it was provided by CareLinc.
The manufacturer, model, and serial number, if available.
A description of the problem, including when it started.
The best phone number to reach you.
Knowing where your equipment came from helps us locate relevant information and process your request faster.
Questions about coverage or cost?
Let us know when you submit your request. Our team can help you understand the next steps for reviewing coverage and discussing payment options.
Let’s get your repair started
Complete the form below to connect with our Rehab Repair team. Submitting a request starts the review process; your evaluation or repair appointment will be arranged with you afterward.