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Privacy Policy

Privacy Policy Overview

CareLinc Medical Equipment & Supply has created this statement in order to demonstrate our firm commitment to privacy. CareLinc Medical Equipment & Supply believes that strong electronic privacy is crucial. Therefore, unless you designate otherwise, any information you enter within these publications will be known only to you and CareLinc Medical Equipment & Supply.

This privacy notice discloses the privacy practices for carelincmed.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing:

  • We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
  • We will not sell or rent this information to anyone.
  • We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 

Your Access To and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies:
We use “cookies” on this Site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links:
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.

Sharing:
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Surveys and Contests:
From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Accounts, Passwords and Security:
Certain features or services offered on or through the Site may require you to open an account. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of you failing to keep this information secure and confidential. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by CareLinc or any other user of or visitor to the Site due to someone else using your password or account as a result of you failing to keep your account information secure and confidential. You may not use anyone else’s password or account at any time without the express permission and consent of the holder of that password or account. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Errors, Inaccuracies, and Omissions:
Occasionally there may be information on this Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information, or cancel orders, if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

Pricing Information:
While we strive to provide accurate pricing information, pricing or typographical errors may occur. We cannot confirm the price of an item until after you place your order. In the event that an item is listed at an incorrect price due to an error in pricing, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Product Information:
We attempt to be accurate in its product presentations. However, we cannot guarantee product descriptions, product appearance as displayed in photographs, or other product information on this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as it is described on this Site, your sole remedy is to return it per our Return Policy in unworn, unused, unwashed, and undamaged condition, with all original tags intact and attached.

Limited Product Warranty:
We warrant that at the time of delivery the products sold through this Site shall be free from defects in materials and workmanship and shall conform to our product standards. Claims for defects must be received by us within six months from delivery of the product on which the claim is based. Our obligation hereunder is limited to the replacement of defective products or credit to you for defective products returned to CareLinc per our Return Policy.

Refund Policy:
If you are not completely satisfied with your purchase, for any reason, we will offer you a full refund within 30 days of purchase. Some restrictions may apply and can be discussed with one of our Customer Representatives.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [email protected].

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