Sleep Therapy FAQs

The way a PAP device is paid is determined by your insurance company. To take advantage of your insurance benefits it must be a rental. If you would like to private pay, you can purchase it outright.

This depends on your insurance payer, but it is typically between 10-13 months and then you own the device. Your insurance provider can give you the most accurate information about your approved rental period. We recommend contacting them directly for details.

We are only able to provide estimate ranges for the PAP devices and supplies. Each insurance payer and plan have different allowable amounts that they pay for this equipment. These allowable amounts determine what you will pay based on your deductible and copay. We don’t know exactly how much that will be until we start billing it to your insurance. You might find this guide helpful: Sleep Therapy Cost Estimate

It is CareLinc’s policy to setup an auto payment account with a card-on-file to help pay any amount not covered by your insurance (deductibles and co-pays). It is similar to paying your co-pay at the time of service for your doctor, dentist, or pharmacy. If you have specific concerns about your autopay setup, please allow a member of the billing team to reach out directly to arrange payment.

We want to work with you so you can get the therapy that you need. How much can you afford per month? Your balance will take longer to pay down with a lower amount but as long as you are making auto payments, you account will stay current.

Any past charges will still be your responsibility, but the monthly rental will stop in the month you return it. Depending on what day you received your machine, this may vary. Please call our clinical team before returning a device, we want to help you.

You insurance probably just meant that a PAP device and supplies are covered benefits on your plan for sleep therapy. But, its possible you haven't met your deductible yet or you have a specific percentage co-pay after the deductible. You can learn more about the billing of this device with our Billing & Insurance Information video. 

No, they are billed separately as a purchase whenever you need to replace sleep therapy supplies.

Replacement supplies are easy through our PAP resupply program (HealthCall). Just ask this to be setup with our PAP team and you'll receive notice for new parts on a regular schedule. Or you can submit our digital reorder form as needed.

PAP Supplies Form

Regularly replacing your CPAP supplies helps keep your therapy clean, comfortable and effective. Worn or damaged parts can affect your machine’s performance and your sleep quality. Read more about why it is important to replacement your supplies on our Blog.

You should replace CPAP supplies sooner if you notice:

• Cracks, tears or holes
• Leaks in the tubing or water chamber
• Cloudy or discolored water tub
• A loose or poor mask seal
• Stretched headgear
• Dirty or clogged filters

If you notice white powder or mineral deposits in the water tub, clean it using:

1 part white distilled vinegar to 2 parts water

Rinse thoroughly and allow it to dry completely before use.